Terms of Use

Terms and conditions governing your use of our Website and Services

Last Updated: November 26, 2025

These Terms of Use ("Terms") govern your access to and use of the website located at www.umegroup.org (the "Website"), as well as any related services, including but not limited to the UME Products series of IT cloud-based Software as a Service (SaaS) solutions (collectively, the "Services"), operated by UME Holdings Limited ("UME", "we", "us", or "our").

By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately cease all access and use of the Website and Services. We reserve the right to suspend or terminate your access to the Website, Services, or any associated accounts at our sole discretion, without prior notice, if we reasonably suspect a breach of these Terms.

We may amend, modify, or update these Terms from time to time. The latest version will be posted on the Website with the updated "Last Updated" date. Your continued access or use of the Website or Services after such changes constitutes your acceptance of the revised Terms.

1. Eligibility and Permitted Use

You represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater, and have the legal capacity to enter into these Terms.

You agree to use the Website and Services only for lawful purposes and in compliance with all applicable local, national, and international laws and regulations. Prohibited uses include, but are not limited to:

  • Interfering with or disrupting the integrity or performance of the Services, including attempting to access unauthorized data, accounts, or systems.
  • Uploading, transmitting, or distributing viruses, malware, or any harmful code.
  • Engaging in unauthorized access, hacking, or reverse-engineering of the Services or any underlying software.
  • Using the Services for any illegal, fraudulent, or unauthorized purpose.
  • Overloading or imposing unreasonable burdens on our infrastructure.

You are responsible for maintaining the confidentiality of any account credentials and for all activities occurring under your account. You must promptly notify us of any unauthorized use.

2. User Content and Submissions

Certain features of the Services may allow you to upload, submit, or transmit content, such as data, files, or feedback ("User Content"). You retain ownership of your User Content but grant UME a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, store, display, reproduce, modify, and distribute such User Content solely as necessary to provide and improve the Services.

You represent and warrant that your User Content does not infringe any third-party rights and complies with these Terms. We reserve the right to remove or refuse any User Content at our discretion.

3. Intellectual Property

All content on the Website and in the Services, including text, graphics, logos, software, and the UME Products series (collectively, "UME Content"), is the exclusive property of UME or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You are granted a limited, non-transferable, revocable license to access and use the Website and Services for your personal or internal business purposes in accordance with these Terms. You may not copy, modify, distribute, sell, or create derivative works from UME Content without our prior written consent.

4. Third-Party Services and Links

The Website or Services may contain links to or integrations with third-party websites, services, or resources. These are provided for convenience only, and UME does not endorse, warrant, or assume responsibility for any third-party content, products, or services. Your use of such third-party resources is at your own risk and subject to their respective terms and policies.

5. Availability and Maintenance

We strive to maintain high availability of the Website and Services but make no guarantees regarding uninterrupted or error-free operation. Access may be temporarily suspended for maintenance, updates, or unforeseen issues. We will use reasonable efforts to notify you in advance where possible.

The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

6. Limitation of Liability

To the fullest extent permitted by law, UME, its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or Services, even if advised of the possibility of such damages.

Our total liability for any claim under these Terms shall not exceed the fees paid by you to UME in the twelve (12) months preceding the claim.

7. Indemnification

You agree to indemnify, defend, and hold harmless UME and its affiliates from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your User Content, or your use of the Services.

8. Termination

These Terms are effective until terminated. You may terminate by ceasing use of the Website and Services. We may terminate or suspend your access at any time, with or without cause, and without liability.

Upon termination, your right to use the Services ends immediately, and you must cease all use.

9. Privacy and Data Protection

Your use of the Website and Services is also governed by our Privacy Policy, incorporated herein by reference. Please review it for details on how we collect, use, and protect your personal information.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region ("HKSAR"), without regard to its conflict of laws principles.

Any disputes arising out of or relating to these Terms shall be resolved exclusively in the courts of the HKSAR, to which you irrevocably submit.

11. Miscellaneous

These Terms constitute the entire agreement between you and UME regarding the subject matter. If any provision is held invalid, the remainder shall continue in full force. Our failure to enforce any right does not waive it. You may not assign these Terms without our consent; we may assign freely.

Contact Us

If you have questions about these Terms, contact us at cs@umegroup.org.